Who We Are

Built with heart, guided by experience

Behind every visit, every conversation, and every moment of support is a story. This is ours.

Created for moments like these

You’re here because something has shifted for you or for someone you love.

Maybe daily routines feel harder. Maybe you’re balancing care with everything else you carry.
Or maybe you’re simply trying to find help that feels human, reliable, and trustworthy.
That’s why HeartNest Care exists: to offer the kind of support we once needed ourselves.

Rooted in real experience

HeartNest Care was started in the quiet moments that so often define caregiving. Moments where you’re balancing schedules, emotions, and expectations. Where you’re giving everything you can… and still wondering if it’s enough.

Some of us came from healthcare. Some from lived experience. But what connected us all was a simple truth: the kind of help people need at home is rarely just clinical. It’s emotional. Cultural. Personal. It’s about feeling safe, understood, and treated with dignity.

HeartNest was created to meet that need— not just with services but with presence, intention, and the kind of support we once searched for ourselves.

HearNest Care - Care that lifts the heart

The future we’re building with you in mind

HearNest Care - Care that lifts the heart

Our vision is to create a world where every individual, regardless of age or ability, can thrive in the comfort of their own home, surrounded by compassion, dignity, and trust.

We believe that care is not just about meeting needs but about lifting the heart— bringing joy, comfort, and peace into the daily lives of those we serve.

Through personalized, culturally respectful, and heart-led home care, we strive to become Alberta’s most trusted name in non-medical support for seniors and families.

What we stand for & how we show up

These aren’t grand gestures. They’re everyday moments. But they’re where trust begins and where it’s quietly sustained.

HearNest Care - Care that lifts the heart

Meet the HeartNest family

Care, created from experience

Founded in 2025, HeartNest Care was created by a team with deep roots in caregiving, formed by personal experiences, healthcare knowledge, and a shared belief that true well-being includes both body and heart.

HeartNest Care wasn’t born in a boardroom. It was shaped around kitchen tables, late-night hospital visits, and the often unspoken realities of caring for someone you love while holding everything else together.

From supporting children and youth with complex needs to helping seniors age safely at home, our work reflects a core truth: people thrive when their physical and emotional well-being are cared for together.

The “Nest” in our name reflects our commitment to creating a sense of safety, where care happens in familiar surroundings and dignity is always at the center.

The story behind the support

HeartNest Care was founded by a team with both professional and personal experience in caregiving. People who’ve supported aging parents, advocated for loved ones, and worked in systems that often left families feeling unseen.

We didn’t just want to build a home care company. We wanted to build a better way.

Chau Nguyen
Chau NguyenCHIEF EXECUTIVE OFFICER
An experienced entrepreneur, Chau Nguyen has over six years of hands-on leadership in managing licensed childcare and special care homes across Canada. Her strength in operational management, staff leadership, and client-centred service ensures every family receives warm, attentive, and dependable support.
Cecilia van der Merwe
Cecilia van der MerweCHIEF OPERATING OFFICER
Cecilia van der Merwe brings over 18 years of management experience, consistently delivering results by optimizing resources and enhancing organizational performance. Her ability to empower employees and foster collaboration ensures efficient operations that align with HeartNest Care Inc.’s financial and operational goals.
Linh Pham
Linh PhamASSOCIATE DIRECTOR
With nearly 10 years of progressive experience in healthcare management, Dr. Linh consistently delivers exceptional patient experiences by providing top-tier care. Beyond clinical excellence, Linh excels in optimizing financial performance, enhancing team productivity, and implementing robust policies that ensure facilities operate sustainably and profitably.